Privacy Policy
Last updated: 24 October 2026
1. Introduction
Asnew Blast Cleaning & Restoration is committed to protecting your privacy and respecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or enquire about our blast cleaning and restoration services.
Asnew Blast Cleaning & Restoration is a trading name operated by a sole trader. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the individual proprietor operating the business is the data controller responsible for your personal information.
In this policy, “we”, “us” and “our” refer to the proprietor trading as Asnew Blast Cleaning & Restoration.
Please read this policy carefully to understand how we handle your personal data and the rights you have in relation to it.
2. Information we may collect from you
We may collect and process the following types of personal information:
- Contact information: Your name, email address, telephone number and any other contact details you provide when contacting us.
- Enquiry and quotation information: Details about your project, property, equipment or restoration requirements, together with any information you provide when requesting a quotation or discussing our services.
- Correspondence: Records of communications between you and us, including emails, telephone enquiries and messages submitted through our website.
- Customer and service information: Information necessary to provide our services, manage customer relationships, arrange work and fulfil our contractual obligations.
- Website usage information: Details of your visits to our website, including pages viewed, interactions with the site and technical information about your visit.
We only collect personal information that is relevant to our business activities and the purposes described in this policy.
3. IP addresses and technical information
We may collect technical information about your device, including your IP address, browser type, operating system and information about how you use our website.
We use this information, where appropriate, to maintain website security, diagnose technical issues, understand website performance and improve the experience we provide to visitors.
We may use Google Analytics 4 (GA4) to understand how visitors interact with our website, including which pages are visited and how users navigate the site. We may also use Google Tag Manager (GTM) to manage website tags and Google Search Console (GSC) to monitor our website’s visibility and performance in Google Search.
These services may process technical and usage information in accordance with their respective terms and privacy practices. Where this information constitutes personal data, we handle it in accordance with applicable data protection legislation.
4. Cookies
Our website may use cookies and similar technologies to support its functionality, understand how visitors use the site and improve our services.
Google Analytics 4 may use cookies or similar technologies to collect information about website usage. Google Tag Manager may be used to deploy and manage tracking tags, depending on the website configuration. Google Search Console provides search performance information and does not ordinarily require website visitor tracking cookies.
Where required, we will seek your consent before placing non-essential cookies or using similar tracking technologies.
For detailed information about the cookies and similar technologies used on our website, including their purposes and how to manage your preferences, please refer to our separate Cookie Policy.
5. How we use your personal information
We may use the personal information we collect for the following purposes:
- To respond to enquiries and requests for quotations.
- To assess your requirements and provide information about our blast cleaning and restoration services.
- To arrange, deliver and manage services that you have requested or commissioned.
- To communicate with you about your enquiry, project or customer relationship.
- To maintain business records and meet our legal, regulatory and accounting obligations.
- To operate, maintain, secure and improve our website.
- To understand website traffic and search performance and improve our online presence.
- To investigate complaints, resolve disputes and protect our legitimate business interests.
- To send relevant marketing communications where we are legally permitted to do so.
We process personal data only where we have a lawful basis for doing so. Depending on the circumstances, this may include taking steps at your request before entering into a contract, fulfilling a contract, complying with a legal obligation, pursuing our legitimate interests or obtaining your consent.
Where we rely on legitimate interests, we consider your rights and interests before processing your information. Where we rely on consent, you can withdraw it at any time.
6. How we share your personal information
We do not sell your personal information to third parties.
We may share your information with trusted third parties where necessary to operate our business and provide our services. These may include:
- Website hosting, maintenance and technical support providers.
- Email, communications and business software providers.
- Google services, including Google Analytics 4, Google Tag Manager and Google Search Console, where applicable.
- Professional advisers, such as accountants or legal advisers.
- Suppliers, contractors or service partners involved in delivering work you have requested, where relevant.
- Government bodies, regulators, law enforcement agencies or other authorities where disclosure is required by law or is otherwise lawful.
We may also disclose personal information in connection with a proposed or completed sale, restructuring or transfer of the business, where appropriate safeguards and legal requirements are observed.
Where third parties process personal data on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.
7. Where we store and protect your personal data
We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting and reporting requirements.
Some third-party service providers, including Google, may process personal information outside the United Kingdom. Where personal data is transferred internationally, we will ensure that the transfer complies with applicable data protection legislation and that appropriate safeguards are in place where required.
Although we take reasonable steps to protect your information, no method of transmitting or storing data electronically is completely secure. We cannot guarantee absolute security, but we take the protection of your personal information seriously.
8. Your data protection rights
Under applicable data protection legislation, you may have the right to:
- Access the personal information we hold about you.
- Rectify inaccurate or incomplete personal information.
- Request erasure of your personal information in certain circumstances.
- Restrict processing of your personal information in certain circumstances.
- Object to processing based on legitimate interests, including certain forms of direct marketing.
- Request data portability where the relevant legal conditions are met.
- Withdraw consent where we rely on consent to process your information.
These rights are subject to certain conditions and exceptions under data protection legislation.
To exercise your rights or ask a question about how we handle your personal information, please contact us using the details provided in the Contact section below. We may need to verify your identity before responding.
You will not normally have to pay a fee to exercise your data protection rights. However, we may charge a reasonable fee or refuse a request where permitted by law, such as where a request is manifestly unfounded or excessive.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator, if you are concerned about how your personal information is being handled. Further information is available at https://ico.org.uk/.
9. Third-party websites
Our website may contain links to other websites operated by third parties. If you follow these links, please be aware that those websites have their own privacy policies and practices.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legislation.
Any updates will be published on this page, together with a revised “Last updated” date. We encourage you to review this policy periodically.
11. Contact us
If you have any questions, comments or requests relating to this Privacy Policy or the way we handle your personal information, please contact us using the details below.
Trading name: Asnew Blast Cleaning & Restoration
Telephone: 07788 846652
Email: info@asnewblastcleaning.co.uk
Postal address:
21 Daimler Road
Ipswich
Suffolk
IP1 5PQ